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Developing the leader within you
John C. Maxwell,
America's expert on leadership, is found of the INJOY group,
organizations dedicated to helping people maximize their personal and
leadership potential. each year he influences the lives of more than one
million people through his seminars books and tapes
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Everything
will rises and falls on leadership.
The
effectiveness of your work will never rise above your ability to lead and influence
others. You cannot produce consistently on a level higher than your leadership.
In other words, your leadership skills determine the level of your success
99
percent of all employees want to do a good job. how they perform is simply a
reflection of the one for whom they work.
Management
and leadership. Management is the process of assuring that the
program and objectives of the organization are implemented. Leadership, on the
other hand, has to do with casting vision and motivating people. People
don't want to be managed. They want to be lead.
1. The definition of Leadership: Influence
Leadership
is influence. Leadership is the ability to obtain followers. Most
people define leadership as the ability to achieve a position, not to get
followers. Those who possess the status of a leader often experience the
frustration of few followers, and those who lack the proper titles may not see
themselves as leaders and therefore don't develop their leadership skills.
Everyone
influences someone. that means that all of us are leading in some
areas, while in other areas we are being led. No one is excluded from being a
leader or a follower. Not everyone will become a great leader, but everyone can
become a better leader.
The
Five Levels of Leadership
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1: Position (Right) |
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The person in this
position may have authority. but real leadership is more than having
authority. Real leadership is being the person others will gladly and
confidently follow.
Characteristics of
"Positional Leader"
Security is based on title, not talent.
This
level is often gained by appointment.
People
will not follow a positional leader beyond his stated authority. they
will only do what they have to do when they are required to do it. Low
morale is always present. When the leader lacks confidence, the
followers lack commitment.
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| Level 2: Permission (Relationship) |
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Leadership is getting
people to work for you when they are not obligated.
People don't care how much you know until they know
how much you care. Leadership begins with the heart, not the head. It
flourishes with a meaningful relationship, not more regulation.
People who are unable to build
solid, lasting relationships will soon discover that they are unable to
sustain long, effective leadership.
You can love people without
leading them, but you cannot lead people without loving them. |
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| Level 3: Production (Result) |
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On this level things begin to happen, good
things. Leading and influencing is fun. problems are solved with minimum
effort. on the results level, people come together to accomplish a
purpose. |
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| Level 4: People Development
(Reproduction) |
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a leader is great,
not because of his or her power, but because of his or her ability to
empower others.
Success without a successor is
failure. a worker's main responsibility is developing others to
do the work.
Loyalty to the leader reaches its highest peak when
the follower has personally grown through the mentorship of the leader. You
win people's hearts by helping them grow personally.
The core of leaders who surround you should all be
people you have touched personally or help to develop in some way. |
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| Level 5 : Personhood (Respect) |
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Ultimate level of leadership |
2. The key to leadership : Priorities
Success
can be defined as the progressive realization of a predetermined goal.
| Practical people know how to get what they
want |
| Philosophers know what they ought to want |
| Leaders know how to get what they ought to
want |
Efficiency
is the foundation for survival. Effectiveness is the foundation for success.
The
Pareto Principle (20/80 principle) : 20 percent of your priorities
will give you 80 percent of your production if you spend your time, energy,
money and personnel on the top 20 percent of your priorities.
| Products |
20 percent of the products bring in 80% of
the profit |
| Job |
20 percent of our work gives us 80 % of our
satisfaction. |
| Speech |
20 percent of the presentation produces 80
percent of the impact |
| Leadership |
20 percent of the people will make 80
percent of the decisions |
Life
is too short not to be fun. our best work takes place when we enjoy
it. When you are making a success of something, it's not work. It's a way of
life. You enjoy yourself because you are making your contribution to the world.
Planned
neglect. All true leaders have learned to say "No" to the
good in order to say "Yes" to the best. The reason most major goals
are not achieved is that we spend our time doing second things first.
Time
deadlines and emergencies force us to prioritize. when is our most
efficient time in our work? The week before vacation! Under normal conditions,
we are efficient. Hen time pressure mounts or emergencies arise, we become
effective.
3. Integrity: The most important ingredient
of leadership
A person with integrity does not have divided loyalties (duplicity), nor is he
or she merely pretending (hypocrisy). People with integrity are "whole"
people. they can be identified by their single-mindedness.
People
with integrity have nothing to hide and nothing to fear. "A person of
integrity is one who has established a system of values
against which all of life is judged"
Integrity
is not what we do so much as who we are. And who we are, in turn, determines
what we do.
Integrity
binds our person together and fosters a spirit of contentment within us. It
will not allow our lips to violate our hearts.
89%
of what people learn comes through visual stimulation, 10% through audible
stimulation and 1% through other senses. what they hear, they understand, what
they see, they believe. what people need is not a motto to
say, but a model to see.
Image
is what people think we are. Integrity is what we really are.
Integrity
builds trust. Authority is not the power
a boss has over subordinates, but rather the boss's ability to influence
subordinates to recognize and accept that power. Leaders lack authority because
they lack integrity. If my people understand me, I will get their attention. If
my people trust me, I will get their action.
Integrity
has high influence value. People's minds are changed
through observation and not argument. people do what people see.
Integrity
means living it myself before leading others. we cannot lead anyone else
father than we have been ourselves.
Peter
Drucker, The final requirement of effective leadership is to earn
trust. otherwise there won't be any followers. Trust is the conviction that the
leader means what he says. Effective leadership is not based on being clever; it
is primarily on being consistent.
Followers
expect four things from their leaders: honesty,
competence, vision
and inspiration. You will only become what you are
becoming right now.
4. The ultimate test of leadership: Creating positive Change
I
have discovered that leaders resist change as much as followers do. The result?
Unchanged leaders equals unchanged organizations.
To
be a leader you must preserve all through your life the attitude of being
receptive to new ideas. The quality of leadership you will give will depend upon
your ability to evaluate new ideas.
The
leader as a change agent. In order to change people leader needs to know two
important requisites; knowing the technical requirements of the change and
understanding the attitude and motivational demands for change. a change can
make sense logically, but still lead to anxiety in the psychological dimension.
Why
people resist change?
| 1. The change isn't self-initiated.
when people lack ownership of an idea, they usually resist it, even when
it is in their best interest. wise leaders allow followers to give input
or be a part of the process of change.
2. Routine is disrupted. First we form habits,
but then our habits form us.
3. Change creates fear of the unknown. many
people are more comfortable with old problems than new solutions.
4. The purpose of the change is unclear.
employees resist change when they hear about it from a second-hand
source.
5. change creates fear of failure.
6. The rewards for change don't match the effort
change requires.
7. People are too satisfied with the way things are.
people choose to die rather than choose to change.
8. Change won't happen when people engage in
negative thinking. don't look, you might see. don't listen, you
might see. don't change, you might grow.
9. The followers lack respect for the leader.
You've got to love people before you can lead.
10. The leader is susceptible to feelings of
personal criticism.
11. Change may mean personal loss.
12. change requires additional commitment. when
it comes to the commitment of time, the leader must determine if the
person is unwilling or unable to change. willingness deals with
attitude, and there is little you can do if your followers resist change
because of attitude. But ability to change deals with perspective.
13. Tradition resist change. |
People
change when they hurt enough they have to change, learn enough they want to
change, receive enough they are able to change.
The wrong decision at the wrong time =
disaster
The wrong decision at the right time = mistake
The right decision at the wrong time = unacceptance
The right decision at the right time = success |
The
evolutionary process of change. Change can be seen as either revolutionary
or evolutionary. It is usually easier to present change as a simple refinement
of "the way we have been doing it" rather than something big or new.
| Innovators 2%, Early adopters 10%, Middle
adopters 60%, Late adopters 20%, Laggards 8% |
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Creating
a climate for change. Human behavior studies show that people do not
basically resist change; they resist "being changed" how to create an
atmosphere that will encourage others to be changed. Unless people are changed,
change will not happen.
| 1. The leader must develop trust with
people
2. the leader must make personal changes before asking
others to change. the more people trust the leader, the more willing
they will be to accept the leader's proposed changes.
3. Good leaders understand the history of the
organization. "don't take the fence down until you know the reason
it was put up". It is important to know what happened in the past
before making changes for the future.
4. Place influencers in leadership position.
5. show the people how the change will benefit them.
6. Give the people ownership of the change. |
5. The quickest way to gain leadership: problem-solving
Your
problem-solving skill will always be needed because people always have problems.
The size of the person is more important than the size of the problem.
People
need to change their perspective, not their problems. The very element
that offers resistance to flying is at the same time the condition for flight.
Obstacles are condition of success. without problems or obstacles life loses its
creative tension.
My
problem is not my problem. There is a world of difference between a person
who has a big problem and a person who makes a problem big.
The
right attitude. Positive thinking is how you
think about a problem. Enthusiasm is how you feel about a problem. Positive
thinking does not always change our circumstances, but it will always change us.
when we are able to think rightly about tough situations, then our journey
through life become better.
Whereas
policies are set up for a particular function in a specific area, principles are
guidelines for everyone and are more general.
Never
allow others to think you always have the best answers. This will only make them
dependent on you.
6. The extra plus in leadership: Attitude
Charles
Swindoll, The longer I live, the more I realize the impact of
attitude on life. attitude, to me, is more important than facts. We
have a choice every day regarding the attitude we will embrace for that day.
Life is 10% what happened to me and 90 percent how I
react to it. we are in charge of our attitude.
Leadership
has less to do with position than it does with disposition. Great
leader understand that the right attitude will set the right atmosphere, which
enables the right responses from others.
Our
attitudes are our most important assets. our attitude may not be the asset
that makes us great leaders, but without good ones we will never reach our full
potential. What lies behind us and what lies before us are
tiny matters compared to what lies within us.
Expectation.
our expectations have a great deal to do with our attitudes. And these
expectations may be totally false, but they will determine our attitudes
How
we handle our feelings. There is a great difference between how we feel and
how we handle our feelings. Our attitudes cannot stop our
feelings, but they can keep our feelings from stopping us.
We
are responsible for our attitudes. our destinies in life will never be
determined by our complaining spirits or high expectations. Life is full of surprises
and the adjustment of our attitudes is a lifelong project.
It
is not what happens to me that matters but what happens in me. Happy person
is not a person with a certain set of circumstances, but rather a person with a
certain set of attitudes. God choose what we go through.
We choose how we go through it.
The
one thing you cannot take away from me is the way I choose to respond to what
you do to me. The last of one's freedoms is to choose one's attitude in any
given circumstance.
The
leader's attitude helps determine the attitudes of the followers.
I may not be able to change the world I
see around me
but I can change the way I see the world within me |
Motivation
is not going to strike you like lighting. The whole idea of motivation is a
trap. forget motivation. just do it. do it without motivation. then motivation
will follows.
Motivation
is like love an happiness. It's a by-product. when you are actively engaged in
doing something, the motivation to keep on doing it sneaks up and zaps you when
you least expect it.
| You are more likely to
act yourself into feeling than feel yourself into action. so act.
whatever it is you know you should do, do it. |
Attitudes
are nothing more than habits of thought and can be acquired. an action repeated
becomes an attitude realized.
7.Developing your most appreciable assets: People
The
one who influences others to follow only is a leader with certain limitations.
The one who influences others to lead others is a leader without limitations.
The more people you develop, the greater the extent of your dreams.
The person who works better with people is
a follower
The person who helps people work better is a manager
The person who develops better people to work is a
leader |
Principles
for people development. my success in developing others will depend on how
well I accomplish each of the following.
Value of people :
this is an issues of my
attitude
commitment to people : this is an issues of my time
Integrity with people : this is an issue of my
character
standard for people : this is an issue of my vision
influence over people : this is an issues of my
leadership |
Making
the right assumptions about people. My assumptions about people
largely determine how I treat them. why? what I assume about people is what I
look for. what I look for is what I find. what I find influences my response.
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Assumption1 : Everyone wants to feel worthwhile. people
want to feel important.
Assumption2 : everyone needs and responds to encouragement.
encouragement is oxygen to the soul.
encouragement brings out the best in people. If we take them as they
should be, we help them become what they can be.
Assumption3 : people
"buy into" the leader before they "buy into" his or
her leadership. The first thing a leader must declare is not
authority because of rights, but authority because of relationships.
People do not care how much you know until they know how much you care.
Assumptions4 : most people do not know how to
be successful. success is really the result of
planning. It happens where preparation and opportunity meet.
success is learning from failure. failure is the opportunity to begin
again more intelligently. Failure only truly becomes failure when we do
not learn from it. |
Make
people your priority. people are our greatest resources. therefore, take
time to know and care about them. this means being responsive in conversation. stop
talking and develop the are of really listening. quit thinking of what you will
say next and begin to hear not only what they say, but how they fell.
You
can impress people at distance but you can only impact them up close.
8.The indispensable quality of leadership: vision
All
great leaders possess two things: They know where they are going and they are
able to persuade others to follow.
what
you see is what you can be. couple a vision with a leader willing to
implement that dream and a movement begins. People do not
follow a dream in itself. They follow the leader who has that dream and the
ability to communicate it effectively.
You
see what you are prepared to see. we all live under the same sky, but we
don't all have the same horizon.
Leaders
can never take their people father than they have traveled. Like leader, like
people.
Personal
ownership of a vision. "If you want to know the temperature of your
church, put a thermometer in pastor's mouth" The success of a vision is
determined by its ownership by both the leader and the people.
a
person without experience sees a vision idealistically. a person with experience
learns that people buy into the leader before they buy into the vision.
every
golden era in human history proceeds from the devotion and righteous passion of
some single individual. There
is always one man who knows his God and knows where he is going.
Great
visions are bigger than the person. a vision should be greater than the person
who has it.
Corporate
ownership of a vision. a vision is a clear picture of what the leader sees
his or her group being or doing. communicating a vision is one of the most
frustrating areas of leading an organization.
Dogmatic
talker. many visions aren't realized because of strong, dogmatic people. To
be absolutely certain about something, one must either know everything or
nothing about it. most of time, the dogmatist knows nothing but conventionally
says something.
Census
takers. some people never feel comfortable stepping out of the crowd. True
leaders are always in the minority because they are thinking ahead of the
present majority.
Paint
the vision picture. a great teacher never strives to explain his vision. he
simply invites you to stand beside him and see for yourself. Great leaders
explain their vision by painting a picture for the people. Never
paint the vision without placing yourself in the picture.
The
leader with vision believes not only that what he envisions can be done, but
that it must be done.
9. The price tag of leadership: Self-discipline.
I
define discipline in the beginning of life
as the choice of achieving what you really want by doing things you don't really
want to do. after successfully doing this for some time, discipline
becomes the choice of achieving what you really want by doing things you now
want to do.
The
process for developing personal discipline
| 1. start with yourself. when we are
foolish we want to conquer the world. when we are wise we want to
conquer ourselves.
2. start early. perhaps the most
valuable result of all education is the ability to make yourself
do the thing you have to do, when it ought to be done, whether you like
it or not. |
Hard
work is the accumulation of easy things you didn't do when you should have
what
you are going to be tomorrow, you are becoming today.
Indiana
Univ. basketball coach, "the will to succeed is
important, but I will tell you what's more important. it is the will to
prepare. It is the will to go out there every day training and building
those muscles and sharpening those skills".
Welcome
Responsibility
| 1. Be responsible for who you are
2. Be responsible for what you do
3. Be responsible for what you have received. I
believe that every right implies a responsibility; every opportunity, an
obligation; every possession, a duty (Rockefeller). Every one to
who much is given, from him much will be required (Luke 12:48)
4. Be responsible to those you lead |
Integrity
demonstration. Integrity in a leader must be demonstrated daily in a number
of tangible ways.
| 1. I will live what I teach. deciding what
to be is more important than deciding what to do
2. I will do what I say
3. I will be honest with others. trust and honesty are
the means that allow individuals to cooperate so that they can all
prosper.
4. I will put what is best for others ahead of what is
best for me.
5. I will be transparent and vulnerable. when I am
working with people I have two choices. I can close my arms or I can
open them. you may get hurts but also get help |
Become
character driven instead of emotion driven
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Character-driven
people
do right, then feel good
are commitment driven
make principle-based decisions
control attitude with action
believe it, then see it
create momentum
ask, what are responsibility
continue when problems arise
are steady
are leaders |
Emotion-driven
people
feel god, the do right
are convenience driven
make popular-based decision
control action with attitude
see it, the believe it
wait for momentum
ask what my right
quit when problems arise
are moody
are followers |
Louis
L'Amour, famous best-selling writer, "start writing,
no matter what. the water does not flow until the faucet is tune on.
Good
character is more to be praised than outstanding talent. Most talents are, to
some extent, gift. By contrast, good character is not given to us. we have to
build it piece by piece, by thought, choice, courage and determination. This
will only be accomplished with a disciplined lifestyle.
It
simply makes no difference how good the rhetoric is or even how good the
intentions are: if there is little or no trust, there is no foundation
for permanent success. Only basic goodness gives life to technique.
10 The most important lesson of leadership: Staff development
Those
closest to the leader will determine the level of success for that leader
A
picture of a winning team
1. winning teams have great leader.
2. winning teams pick good people. "Eagles
don't flock. you have to find them one at a time" (Ross
Perot)
3. winning teams play to win
4. winning teams make their team member more
successful
Winning teams are seldom more talented than losing
teams. But they are always more committed. They want to win. They pay
the price, and go after victory.
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Five
principles for picking people
1. the smaller the organization, the more important
the hiring
2. know what kind of person you need
3. know what the job requires.
4. know what the potential staff member wants
5. when you cannot afford to hire the best hire the
young who are going to be the best |
Cautious
man
there was a very cautious man
who never laughed or played
he never risked, he never tried
he never sang or prayed
and when he one day passed away
his insurance was denied
for since he never really lived,
they claimed he never really died. |
Common strengths Outstanding Leaders share
Dreaming.
never let go of a dream until you are ready to wake up and make it happen
Goal-setting.
a goal is a dream with a deadline
Influencing.
the very essence of all power to influence lies in getting the other person to
participate.
Personal
Organization. organizing is what you do before you do something, so
that when you do it, it's not all mixed up.
Prioritizing.
He is a wise man who waste no energy on pursuits for which he is not fitted; and
he is wiser still who, from among the things he can do well, choose and
resolutely follows the best.
Problem-solving.
the majority see the obstacles: the few see the objectives; history records the
successes of the latter, while oblivion is the reward of the former
Risk-taking.
risks are not to be evaluated in terms of the probability of success, but in
terms of the value of the goal.
Decision-making.
your decisions will always be better if you do what is right for the
organization rather than what is right for yourself.
Creativity.
there is always a better way. your challenge is to find it.
Hiring/Firing.
there are only three rules of sound administration: pick good people and tell
them not to cut corners; and back them to the limit.
Evaluation.
the person who knows how will always have a job; but the person who knows why
will always be the boss.
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