Developing the leader within you

   John C. Maxwell, America's expert on leadership, is found of the INJOY group, organizations dedicated to helping people maximize their personal and leadership potential. each year he influences the lives of more than one million people through his seminars books and tapes

Everything will rises and falls on leadership.

The effectiveness of your work will never rise above your ability to lead and influence others. You cannot produce consistently on a level higher than your leadership. In other words, your leadership skills determine the level of your success

99 percent of all employees want to do a good job. how they perform is simply a reflection of the one for whom they work.

Management and leadership. Management is the process of assuring that the program and objectives of the organization are implemented. Leadership, on the other hand, has to do with casting vision and motivating people. People don't want to be managed. They want to be lead.

1. The definition of Leadership: Influence

Leadership is influence. Leadership is the ability to obtain followers. Most people define leadership as the ability to achieve a position, not to get followers. Those who possess the status of a leader often experience the frustration of few followers, and those who lack the proper titles may not see themselves as leaders and therefore don't develop their leadership skills.

Everyone influences someone. that means that all of us are leading in some areas, while in other areas we are being led. No one is excluded from being a leader or a follower. Not everyone will become a great leader, but everyone can become a better leader.

The Five Levels of Leadership

Level 1: Position (Right)
The person in this position may have authority. but real leadership is more than having authority. Real leadership is being the person others will gladly and confidently follow.

Characteristics of "Positional Leader"
Security is based on title, not talent.
This level is often gained by appointment.
People will not follow a positional leader beyond his stated authority. they will only do what they have to do when they are required to do it. Low morale is always present. When the leader lacks confidence, the followers lack commitment.

Level 2: Permission (Relationship)
Leadership is getting people to work for you when they are not obligated.

People don't care how much you know until they know how much you care. Leadership begins with the heart, not the head. It flourishes with a meaningful relationship, not more regulation.

People who are unable to build solid, lasting relationships will soon discover that they are unable to sustain long, effective leadership.

You can love people without leading them, but you cannot lead people without loving them.

Level 3: Production (Result)
On this level things begin to happen, good things. Leading and influencing is fun. problems are solved with minimum effort. on the results level, people come together to accomplish a purpose.
Level 4: People Development (Reproduction)
a leader is great, not because of his or her power, but because of his or her ability to empower others

Success without a successor is failure. a worker's main responsibility is developing others to do the work.

Loyalty to the leader reaches its highest peak when the follower has personally grown through the mentorship of the leader. You win people's hearts by helping them grow personally.

The core of leaders who surround you should all be people you have touched personally or help to develop in some way.

Level 5 : Personhood (Respect)
Ultimate level of leadership

2. The key to leadership : Priorities

Success can be defined as the progressive realization of a predetermined goal.

Practical people know how to get what they want
Philosophers know what they ought to want
Leaders know how to get what they ought to want

Efficiency is the foundation for survival. Effectiveness is the foundation for success.

The Pareto Principle (20/80 principle) : 20 percent of your priorities will give you 80 percent of your production if you spend your time, energy, money and personnel on the top 20 percent of your priorities.

Products 20 percent of the products bring in 80% of the profit
Job 20 percent of our work gives us 80 % of our satisfaction.
Speech 20 percent of the presentation produces 80 percent of the impact
Leadership 20 percent of the people will make 80 percent of the decisions

Life is too short not to be fun. our best work takes place when we enjoy it. When you are making a success of something, it's not work. It's a way of life. You enjoy yourself because you are making your contribution to the world.

Planned neglect. All true leaders have learned to say "No" to the good in order to say "Yes" to the best. The reason most major goals are not achieved is that we spend our time doing second things first.

Time deadlines and emergencies force us to prioritize. when is our most efficient time in our work? The week before vacation!   Under normal conditions, we are efficient. Hen time pressure mounts or emergencies arise, we become effective.

3. Integrity: The most important ingredient of leadership

A person with integrity does not have divided loyalties (duplicity), nor is he or she merely pretending (hypocrisy). People with integrity are "whole" people. they can be identified by their single-mindedness.

People with integrity have nothing to hide and nothing to fear. "A person of integrity is one who has established a system of values against which all of life is judged"

Integrity is not what we do so much as who we are. And who we are, in turn, determines what we do.

Integrity binds our person together and fosters a spirit of contentment within us. It will not allow our lips to violate our hearts.

 89% of what people learn comes through visual stimulation, 10% through audible stimulation and 1% through other senses. what they hear, they understand, what they see, they believe. what people need is not a motto to say, but a model to see.

Image is what people think we are. Integrity is what we really are.

Integrity builds trust. Authority is not the power a boss has over subordinates, but rather the boss's ability to influence subordinates to recognize and accept that power. Leaders lack authority because they lack integrity. If my people understand me, I will get their attention. If my people trust me, I will get their action.

Integrity has high influence value. People's minds are changed through observation and not argument. people do what people see.

Integrity means living it myself before leading others. we cannot lead anyone else father than we have been ourselves.

Peter Drucker, The final requirement of effective leadership is to earn trust. otherwise there won't be any followers. Trust is the conviction that the leader means what he says. Effective leadership is not based on being clever; it is primarily on being consistent.

Followers expect four things from their leaders: honesty, competence, vision and inspiration. You will only become what you are becoming right now.

4. The ultimate test of leadership: Creating positive Change

I have discovered that leaders resist change as much as followers do. The result? Unchanged leaders equals unchanged organizations.

To be a leader you must preserve all through your life the attitude of being receptive to new ideas. The quality of leadership you will give will depend upon your ability to evaluate new ideas.

The leader as a change agent. In order to change people leader needs to know two important requisites; knowing the technical requirements of the change and understanding the attitude and motivational demands for change. a change can make sense logically, but still lead to anxiety in the psychological dimension.

Why people resist change?

1. The change isn't self-initiated. when people lack ownership of an idea, they usually resist it, even when it is in their best interest. wise leaders allow followers to give input or be a part of the process of change.

2. Routine is disrupted. First we form habits, but then our habits form us.

3. Change creates fear of the unknown. many people are more comfortable with old problems than new solutions.

4. The purpose of the change is unclear. employees resist change when they hear about it from a second-hand source.

5. change creates fear of failure.

6. The rewards for change don't match the effort change requires.

7. People are too satisfied with the way things are. people choose to die rather than choose to change.

8. Change won't happen when people engage in negative thinking. don't look, you might see. don't listen, you might see. don't change, you might grow.

9. The followers lack respect for the leader. You've got to love people before you can lead.

10. The leader is susceptible to feelings of personal criticism.

11. Change may mean personal loss.

12. change requires additional commitment. when it comes to the commitment of time, the leader must determine if the person is unwilling or unable to change. willingness deals with attitude, and there is little you can do if your followers resist change because of attitude. But ability to change deals with perspective.

13. Tradition resist change.

People change when they hurt enough they have to change, learn enough they want to change, receive enough they are able to change.

The wrong decision at the wrong time = disaster
The wrong decision at the right time = mistake
The right decision at the wrong time = unacceptance
The right decision at the right time = success

The evolutionary process of change. Change can be seen as either revolutionary or evolutionary. It is usually easier to present change as a simple refinement of "the way we have been doing it" rather than something big or new.

Innovators 2%, Early adopters 10%, Middle adopters 60%, Late adopters 20%, Laggards 8%

Creating a climate for change. Human behavior studies show that people do not basically resist change; they resist "being changed" how to create an atmosphere that will encourage others to be changed. Unless people are changed, change will not happen.

1. The leader must develop trust with people

2. the leader must make personal changes before asking others to change. the more people trust the leader, the more willing they will be to accept the leader's proposed changes.

3. Good leaders understand the history of the organization. "don't take the fence down until you know the reason it was put up". It is important to know what happened in the past before making changes for the future.

4. Place influencers in leadership position.

5. show the people how the change will benefit them.

6. Give the people ownership of the change.

5. The quickest way to gain leadership: problem-solving

Your problem-solving skill will always be needed because people always have problems. The size of the person is more important than the size of the problem.

People need to change their perspective, not their problems. The very element that offers resistance to flying is at the same time the condition for flight. Obstacles are condition of success. without problems or obstacles life loses its creative tension.

My problem is not my problem. There is a world of difference between a person who has a big problem and a person who makes a problem big.

The right attitude. Positive thinking is how you think about a problem. Enthusiasm is how you feel about a problem. Positive thinking does not always change our circumstances, but it will always change us. when we are able to think rightly about tough situations, then our journey through life become better.

Whereas policies are set up for a particular function in a specific area, principles are guidelines for everyone and are more general.

Never allow others to think you always have the best answers. This will only make them dependent on you.

6. The extra plus in leadership: Attitude

Charles Swindoll, The longer I live, the more I realize the impact of attitude on life. attitude, to me, is more important than facts. We have a choice every day regarding the attitude we will embrace for that day. Life is 10% what happened to me and 90 percent how I react to it. we are in charge of our attitude.

Leadership has less to do with position than it does with disposition. Great leader understand that the right attitude will set the right atmosphere, which enables the right responses from others.

Our attitudes are our most important assets. our attitude may not be the asset that makes us great leaders, but without good ones we will never reach our full potential. What lies behind us and what lies before us are tiny matters compared to what lies within us.

Expectation. our expectations have a great deal to do with our attitudes. And these expectations may be totally false, but they will determine our attitudes

How we handle our feelings. There is a great difference between how we feel and how we handle our feelings. Our attitudes cannot stop our feelings, but they can keep our feelings from stopping us.

We are responsible for our attitudes. our destinies in life will never be determined by our complaining spirits or high expectations. Life is full of surprises and the adjustment of our attitudes is a lifelong project.

It is not what happens to me that matters but what happens in me. Happy person is not a person with a certain set of circumstances, but rather a person with a certain set of attitudes. God choose what we go through. We choose how we go through it.

The one thing you cannot take away from me is the way I choose to respond to what you do to me. The last of one's freedoms is to choose one's attitude in any given circumstance.

The leader's attitude helps determine the attitudes of the followers.

I may not be able to change the world I see around me
but I can change the way I see the world within me

Motivation is not going to strike you like lighting. The whole idea of motivation is a trap. forget motivation. just do it. do it without motivation. then motivation will follows.

Motivation is like love an happiness. It's a by-product. when you are actively engaged in doing something, the motivation to keep on doing it sneaks up and zaps you when you least expect it.

You are more likely to act yourself into feeling than feel yourself into action. so act. whatever it is you know you should do, do it.

Attitudes are nothing more than habits of thought and can be acquired. an action repeated becomes an attitude realized.

7.Developing your most appreciable assets: People

The one who influences others to follow only is a leader with certain limitations. The one who influences others to lead others is a leader without limitations. The more people you develop, the greater the extent of your dreams.

The person who works better with people is a follower
The person who helps people work better is a manager
The person who develops better people to work is a leader

Principles for people development. my success in developing others will depend on how well I accomplish each of the following.

Value of people  :   this is an issues of my attitude
commitment to people  :   this is an issues of my time
Integrity with people  :   this is an issue of my character
standard for people  :   this is an issue of my vision
influence over people  :   this is an issues of my leadership

Making the right assumptions about people. My assumptions about people largely determine how I treat them. why? what I assume about people is what I look for. what I look for is what I find. what I find influences my response.

Assumption1 : Everyone wants to feel worthwhile. people want to feel important.

Assumption2 : everyone needs and responds to encouragement. encouragement is oxygen to the soul. encouragement brings out the best in people. If we take them as they should be, we help them become what they can be.

Assumption3 : people "buy into" the leader before they "buy into" his or her leadership. The first thing a leader must declare is not authority because of rights, but authority because of relationships. People do not care how much you know until they know how much you care.

Assumptions4 : most people do not know how to be successful. success is really the result of planning. It happens where preparation and opportunity meet. success is learning from failure. failure is the opportunity to begin again more intelligently. Failure only truly becomes failure when we do not learn from it.

Make people your priority. people are our greatest resources. therefore, take time to know and care about them. this means being responsive in conversation. stop talking and develop the are of really listening. quit thinking of what you will say next and begin to hear not only what they say, but how they fell.

You can impress people at distance but you can only impact them up close.

8.The indispensable quality of leadership: vision

All great leaders possess two things: They know where they are going and they are able to persuade others to follow. 

what you see is what you can be. couple a vision with a leader willing to implement that dream and a movement begins. People do not follow a dream in itself. They follow the leader who has that dream and the ability to communicate it effectively.

You see what you are prepared to see. we all live under the same sky, but we don't all have the same horizon.

Leaders can never take their people father than they have traveled. Like leader, like people.

Personal ownership of a vision. "If you want to know the temperature of your church, put a thermometer in pastor's mouth" The success of a vision is determined by its ownership by both the leader and the people.

a person without experience sees a vision idealistically. a person with experience learns that people buy into the leader before they buy into the vision.

every golden era in human history proceeds from the devotion and righteous passion of some single individual. There is always one man who knows his God and knows where he is going.

Great visions are bigger than the person. a vision should be greater than the person who has it.

Corporate ownership of a vision. a vision is a clear picture of what the leader sees his or her group being or doing. communicating a vision is one of the most frustrating areas of leading an organization.

Dogmatic talker. many visions aren't realized because of strong, dogmatic people. To be absolutely certain about something, one must either know everything or nothing about it. most of time, the dogmatist knows nothing but conventionally says something.

Census takers. some people never feel comfortable stepping out of the crowd. True leaders are always in the minority because they are thinking ahead of the present majority.

Paint the vision picture. a great teacher never strives to explain his vision. he simply invites you to stand beside him and see for yourself. Great leaders explain their vision by painting a picture for the people. Never paint the vision without placing yourself in the picture.

The leader with vision believes not only that what he envisions can be done, but that it must be done.

9. The price tag of leadership: Self-discipline.

I define discipline in the beginning of life as the choice of achieving what you really want by doing things you don't really want to do. after successfully doing this for some time, discipline becomes the choice of achieving what you really want by doing things you now want to do.

The process for developing personal discipline

1. start with yourself. when we are foolish we want to conquer the world. when we are wise we want to conquer ourselves.

2. start early. perhaps the most valuable result of all education is the ability to make yourself do the thing you have to do, when it ought to be done, whether you like it or not. 

Hard work is the accumulation of easy things you didn't do when you should have

what you are going to be tomorrow, you are becoming today.

Indiana Univ. basketball coach, "the will to succeed is important, but I will tell you what's more important. it is the will to prepare. It is the will to go out there every day training and building those muscles and sharpening those skills".

Welcome Responsibility

1. Be responsible for who you are

2. Be responsible for what you do

3. Be responsible for what you have received. I believe that every right implies a responsibility; every opportunity, an obligation; every possession, a duty (Rockefeller). Every one to who much is given, from him much will be required (Luke 12:48)

4. Be responsible to those you lead

Integrity demonstration. Integrity in a leader must be demonstrated daily in a number of tangible ways.

1. I will live what I teach. deciding what to be is more important than deciding what to do

2. I will do what I say

3. I will be honest with others. trust and honesty are the means that allow individuals to cooperate so that they can all prosper.

4. I will put what is best for others ahead of what is best for me.

5. I will be transparent and vulnerable. when I am working with people I have two choices. I can close my arms or I can open them. you may get hurts but also get help

Become character driven instead of emotion driven

Character-driven people
do right, then feel good
are commitment driven
make principle-based decisions
control attitude with action
believe it, then see it
create momentum
ask, what are responsibility
continue when problems arise
are steady
are leaders

Emotion-driven people
feel god, the do right
are convenience driven
make popular-based decision
control action with attitude
see it, the believe it
wait for momentum
ask what my right
quit when problems arise
are moody
are followers

Louis L'Amour, famous best-selling writer, "start writing, no matter what. the water does not flow until the faucet is tune on.

Good character is more to be praised than outstanding talent. Most talents are, to some extent, gift. By contrast, good character is not given to us. we have to build it piece by piece, by thought, choice, courage and determination. This will only be accomplished with a disciplined lifestyle.

It simply makes no difference how good the rhetoric is or even how good the intentions are: if there is little or no trust, there is no foundation for permanent success. Only basic goodness gives life to technique.

10 The most important lesson of leadership: Staff development

Those closest to the leader will determine the level of success for that leader

A picture of a winning team

1. winning teams have great leader.
2. winning teams pick good people. "Eagles don't flock. you have to find them one at a time" (Ross Perot)
3. winning teams play to win
4. winning teams make their team member more successful

Winning teams are seldom more talented than losing teams. But they are always more committed. They want to win. They pay the price, and go after victory.

Five principles for picking people

1. the smaller the organization, the more important the hiring
2. know what kind of person you need
3. know what the job requires.
4. know what the potential staff member wants
5. when you cannot afford to hire the best hire the young who are going to be the best

Cautious man

there was a very cautious man
who never laughed or played
he never risked, he never tried
he never sang or prayed
and when he one day passed away
his insurance was denied
for since he never really lived,
they claimed he never really died.

Common strengths Outstanding Leaders share

Dreaming. never let go of a dream until you are ready to wake up and make it happen

Goal-setting. a goal is a dream with a deadline

Influencing. the very essence of all power to influence lies in getting the other person to participate.

Personal Organization. organizing is what you do before you do something, so that when you do it, it's not all mixed up.

Prioritizing. He is a wise man who waste no energy on pursuits for which he is not fitted; and he is wiser still who, from among the things he can do well, choose and resolutely follows the best.

Problem-solving. the majority see the obstacles: the few see the objectives; history records the successes of the latter, while oblivion is the reward of the former

Risk-taking. risks are not to be evaluated in terms of the probability of success, but in terms of the value of the goal.

Decision-making. your decisions will always be better if you do what is right for the organization rather than what is right for yourself.

Creativity. there is always a better way. your challenge is to find it.

Hiring/Firing.  there are only three rules of sound administration: pick good people and tell them not to cut corners; and back them to the limit.

Evaluation. the person who knows how will always have a job; but the person who knows why will always be the boss.